Ovotus

Help

Find quick help for accounts, reading, subscriptions, offline access and downloads.

Create an Account

Sign up with a valid email, verify the received code and choose your language. If delayed, check spam and use resend.

Find a Book

Browse Home categories. Select a cover or Read to see the title, author, description, pages, formats and rating.

Subscribe

Open My Subscription, choose an available payment method and confirm. Access activates after secure provider confirmation. There is no automatic renewal unless clearly stated before payment.

Read a Book

Select Read with an active subscription. Use Previous and Next at the top or bottom. Page number and progress synchronize automatically.

My Library

Reading automatically adds a title to My Library. Add to My Library saves it for later without opening the reader.

Understand Offline Reading

Offline mode is only for reading books that have already been prepared on the device being used. It does not make the rest of the website or App available without Internet.

While connected to the Internet with an active subscription, open the book and select Save for offline reading. Wait for confirmation that the secure copy is ready before disconnecting.

Saving is specific to each device. To read the same book offline on a phone and a tablet, prepare it separately on both devices.

Without Internet, open the App and select My Offline Library or Read Offline. Only books previously saved on that device will appear.

Features That Require Internet

Internet remains required for account access, the catalog and categories, adding new books, subscriptions, payments, purchases, PDF/EPUB downloads, notifications, synchronization and updates.

Offline reading remains subject to subscription rights and periodic reconnection may be required. Uninstalling the App or clearing its data can remove local copies, which must then be prepared again.

Buy PDF or EPUB

PDF and EPUB are separate purchases. After payment, the title appears in My Downloads. Preparation shows progress and then starts the download.

Rate a Book

Rate a title from its details. You can update the rating and the average is recalculated from readers.

Forgot Password

Use Forgot Password, enter the received code and choose a new password. Never share the code.

Settings and Update

Settings lets you change language or password and update the site/App when the device holds an older version.

Interrupted Payment

Do not pay twice. Reload My Subscription or My Downloads; the server reconciles the transaction when provider confirmation arrives.

Report a Problem

Use support for a bug, account, subscription, payment, library or download issue. Up to five images or PDFs may be attached.

Did not find the answer?

Send your request to the Ovotus team with as much detail as possible.

Contact the Team